Welcome to AV Works

Your one stop solution for all audio visual needs

14-Day Returns Guarantee

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14-Day Returns Guarantee 14-Day Returns Guarantee

AV Works Ltd offers a 14-day returns guarantee, allowing you to return items purchased, for any reason, within 14 days.

For specific rules apply regarding refunds of delivery charges, return shipping and other services, please see our Refunds Policy.

In the event of AV Works Ltd sending you a replacement for a damaged, defective or wrong item, you must return the item to AV Works Ltd within 14 days. AV Works Ltd reserves the right to charge the price of the replacement item to the payment card used for the original order if you do not return the original item to us within 14 days of the date on which AV Works Ltd confirms that a replacement will be issued.

You can return your purchase to us in its original condition within 14 days of the date you received the item, with any seals and packaging intact, and we will issue a full refund for the price you paid for the item.

This returns policy does not affect your statutory rights.

We are unable to exchange items that are not damaged, defective or incorrect (however, click here to find out what to do if you have received a damaged, defective or incorrect item).