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Delivery Rates for Returned Items

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Delivery Rates for Returned Items Delivery Rates for Returned Items

If you return an item to us using a pre-paid, personalised return mailing label, we will deduct the cost of return postage from your refund, unless you are returning a defective item or you are returning an item because of our error.

All references to the UK cover England, Northern Ireland, Scotland and Wales.

Pre-paid personalised return mailing labels are only available for customers in the UK.

To calculate the total amount that will be deducted from your refund, please contact our Customer Support Team on 0191 414 6302 or email support@av-works.com.